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Care, maintenance & warranty

High standards, qualified professionals, and robust guarantees are part and parcel of TRC Windows.
High standards, qualified professionals, and robust guarantees are part and parcel of TRC Windows.

We design, manufacture, and install windows that comply with British and European Standards, meeting BS6375 and ISO9001 requirements.

Plus, we have a range of products tested to the PAS24 – Secure by Design standard. But we like to go above and beyond by adhering to our own high standards too.

We expect our products to easily tolerate everyday life, and endure general wear and tear over the years. With careful maintenance and correct use, they will continue to perform well and look beautiful for many years to come.

Guarantees to back up TRC
craftsmanship – the bullets.

For peace of mind, TRC Contracts Ltd offers robust guarantees on all TRC window ranges we supply and install. The following general terms apply on all new windows:

  • Expected Lifespan: All our windows are designed with a 60-year service life guarantee.
  • Manufacturing and Material Defects: 10-year guarantee.
  • Finishes: The standard three-coat opaque finished joinery is guaranteed for 10 years, and the stain finishes are guaranteed against blistering or flaking for six years.
  • Seals: The seals on double-glazed units are guaranteed for 10 years (from the date of delivery).
  • Ironmongery: Functional failure is guaranteed on ironmongery for two years.
  • If any of the above items occur, TRC will repair or replace (at our discretion) the affected item free of charge.

And we’re here
to talk too...

In the event a problem should arise with your windows, or you believe you have a valid claim, our dedicated customer service team will help you with any issues, and advise on the best course of action. Contact us directly by phone or email:

+44 (0)1858 469 225
info@trccontracts.com

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