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Privacy policy

TRC Contracts Ltd are committed to a policy of protecting the rights and privacy of individuals. Protecting your personal information is of high priority for both the staff and management of TRC Contracts Ltd.

This privacy notice explains the personal data we collect from you and what we do with it. It is effective from 25th May 2018.

Who is collecting the data?
The personal data you provide is being collected by TRC Contracts Ltd, Knoll House, Union Wharf, Market Harborough, Leicestershire LE16 7UW

What data is being collected?
When you contact us, we ask you to provide your name, email address and telephone number. You might also choose to provide more information (eg, company address, social media profile) – in which case we will also collect and store this information.

When and how is the data being collected?

We collect information when you send us an email enquiry, phone us, or write to us, or complete a website contact form. We also collect data from business cards we are given.

How will the information be used?
We will process your information firstly for the purpose of responding to your enquiry. We will also send future occasional marketing communications to you by email. If you provide your telephone number and mailing address, we may also use these to stay in touch with you.

If we plan to use your personal data for a new purpose, we will communicate the changes to you before we start any new processing.

The legal basis for processing your data
By submitting your data through our website, or on email, by phone or post, you are confirming by your action that you consent to us processing the data you provide so that we can respond to your enquiry.

We will also use your data to send you our occasional news by email in future. The legal basis for us doing this is ‘legitimate interest’. This means that because you’ve enquired about our services and given us your email address, we think you’d reasonably expect to hear from us in future about related products and services. We only email a few times a year; and we only send to email addresses with a business domain. You will be able to unsubscribe easily from these emails at any time. If you’d rather we didn’t email you our newsletter, please put this in your message when you enquire.

If you wish to enquire without providing personal data, please telephone us instead – but we may not be able to respond fully to your enquiry.

If you give us a business card at an event, we’ll ask for your consent to add you to our newsletter mailing list.

Data security
This website has an SSL certificate (https://), which means that the data you submit through this website is encrypted for security protection. Please contact us if you have any queries about our IT security.

Sharing data
We never pass your data to any third parties, unless:

We have appointed them as a Data Processor to carry out work on our behalf (eg, a credit checking agency or subcontractor); or
We are ever required to do so by law; or to establish, defend or exercise our legal rights.
How long will your data be stored?
If you make an enquiry, we’ll store your data for two years from the point you first got in touch. If in the course of two years the company you work for doesn’t buy from us, and you as an individual don’t contact us or open one of our email newsletters, we’ll remove your personal data from our systems and unsubscribe you from our email newsletter. We’ll endeavour to contact you before the two-year period elapses to seek your consent to stay in touch.

If the business you work for becomes a customer, we will store your personal data as part of our work files, which are kept for up to ten years.

Your rights
As an individual you can be completely removed from our records at any time, at your request. You also have the right to know what personal information we hold on you. You have the right to unsubscribe from any of our marketing communications, even if you have previously given consent to receive them.

If you have any queries or complaints about how we use your data please contact David Gibson, Managing Director,

Please also refer to our Cookie Policy.

We reserve the right to update this statement at any time, without notice.


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